CALENDAR

Employment

AUDIENCE SERVICES ASSOCIATE, FRONT OF HOUSE
Having the highest volume of interactions with the majority of the public, the Front of House (FOH) team is a critical part to the success of all performances at The Broad Stage. Associates are responsible for welcoming patrons as they arrive, quickly assisting them as needed, and ensuring that they have a safe, inclusive and positive theater experience. 
Please click here for a full description of this position.
 
AUDIENCE SERVICES ASSOCIATE, PATRON SERVICES
Patron Services Associates are the front line ambassadors for the Broad Stage. Using best practices in customer service and sales, they provide patrons with a positive experience while adhering to organizational policies and procedures.
In addition, Patron Services Associates assist with daily reporting and other administrative office tasks.
Please click here for a full description of this position.

PATRON SERVICES SHIFT SUPERVISOR, PATRON SERVICES
Patron Services Shift Supervisors perform all the functions of an Associate; using best practices in customer service and sales, they provide patrons with a positive experience while adhering to organizational policies and procedures, plus assist with daily reporting and other administrative office tasks. In addition, Supervisors manage the Box Office when the manager is unavailable, directing staff activities and handling escalated patron issues.  
Please click here for a full description of this position.

AUDIENCE SERVICES ASSOCIATE, CONCESSIONS
The Concessions Department at The Broad Stage is dedicated to providing all patrons that attend a performance with an exceptional experience throughout their visit by offering phenomenal customer service and high quality food and beverage options. We stand with the Front of House and Patron Services departments as the face of the Broad Stage and we act as part of the primary contact point for patrons and guests. The Concessions Associate assists with the set up and breakdown of bars and concessions areas, serving our patrons food and beverages, using a POS terminal to ring up transactions when concessions are sold, and assisting with lobby receptions, donor parties, and other special events.
Please click here for a full description of this position.

CONCESSIONS SHIFT LEAD, CONCESSIONS
This position is responsible for assisting the Concessions Manager in the set up and breakdown of concessions as well as special events, and with providing a point person for performances and events when the Concessions Manager is unavailable. This person must be punctual, friendly, and reliable, be able to work with a team, be able to properly lead the concessions team in place of the Concessions Manager for select events and performances, and have exceptional attention to detail.
Please click here for a full description of this position.